Use this template to help define your event management handoffs to other service management practices.
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Use this tool to record your tracked events and alerts in one place. This catalog allows you to record the rationale, root-cause, and action for all your monitored events.
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Use this tool to define your workflow for adding new events to track. This cookbook includes the considerations you need to include for every tracked event as well as the...
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Engineer an effective event management process scoped to your environment. Establish appropriate actions for every monitored event to respond when that event is detected.
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Reduce response times to solve (potential) incidents when system performance degrades. Build an event management practice where infrastructure and operations can rely on...
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Use this template alongside Info-Tech’s Off-Field Data Reference Architecture Guide, then leverage that information to create an executive presentation and how it impacts...
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Use this blueprint to evaluate your current off field data architecture, discover data driven digital opportunities for value creation, and construct a business case to...
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IT Strategy Review
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Complete this RACI matrix to determine your data retention roles and responsibilities.
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Use this tool to determine your data retention schedule as well as high-risk data types and repositories
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