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Communication Initiatives Template

Capture initiatives to educate staff and drive buy-in from senior leadership on improvements to your incident and problem management processes.

Incident Status Updates and Incident Report Examples

Modify these examples to suit your requirements.

Incident KB Article Examples

Use these examples to guide your KB article templates and to clarify appropriate level of detail.

Problem Management Workflow

Provide a process workflow for easier reference and to communicate process expectations to stakeholders.

Digital Transformation and Enterprise Portfolio Management in the Canadian Public Sector

Delivering exceptional digital services is a key goal for Canadian public sector organizations at all levels of government. The dynamic pace of digital transformation...

Jump Start Your Vendor Management Initiative – Phase 4: Review

This phase helps you keep your vendor management initiative up to date and in alignment with the rest of the organization.

Jump Start Your Vendor Management Initiative – Phase 3: Run

This phase focuses on running the vendor management initiative.

Jump Start Your Vendor Management Initiative – Phase 2: Build

This phase leads you through the build process to create the tools and templates necessary to run your vendor management initiative.

Jump Start Your Vendor Management Initiative – Phase 1: Plan

This phase helps you get organized and create the foundation for your vendor management initiative.

Jump Start Your Vendor Management Initiative – Phases 1-4

This storyboard will help you design a framework for creating and implementing a vendor management Initiative that fits your needs whether you want to leverage vendor...
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