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Read this Executive Brief to understand how changes in the vendor landscape and customer reliance on vendors have made a vendor management initiative indispensable.
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This storyboard will help you manage IT problems and incidents, reducing incident volume and severity through effective incident and problem management. Engage in...
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Canadian labor shortages are widespread, affecting almost every sector. As a result, government employers need to get out there quickly to ensure that public service is...
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Use the template to build out your proposal to transform your field technical support services.
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With remote work becoming a normal employee offering for many organizations, self-serve/self-solve becoming more prominent, and a common call out to improve customer...
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With remote work becoming a normal employee offering for many organizations, self-serve/self-solve becoming more prominent, and a common call out to improve customer...
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Mastering a cost-effective approach to cybersecurity and data protection compliance can provide organizations with a clear strategic advantage. Take control of your...
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An update on recent changes in the first half of 2022 that relate to changes in Oracle’s licensing and support policies, audit practices, and commercial partnerships.
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This tool provides a basic framework to identify, measure, monitor, and report the risk associated with your important vendors.
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This tool helps you objectively determine which vendors are the most important vendors to your organization from a vendor management perspective.
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