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Metrics Development Workbook

This workbook guides the development and creation of service metrics that are directly tied to business objectives.

Metrics Presentation Format Selection Guide

This guide contains four questions, which will help IT organizations to identify the most appropriate presentation format based on stakeholder preference and needs for...

FiRe 2016 in Review: Thursday Morning, 9.29

A recap of the discussions that took place on the morning of day 3 of FiRe 2016.

FiRe 2016 in Review: Thursday Afternoon, 9.29

A recap of the discussions that took place on the afternoon of day 3 of FiRe 2016.

FiRe 2016 in Review: Breakout Sessions, 9.29

A recap of the breakout sessions that took place on day 3 of FiRe 2016.

FiRe 2016 in Review: Friday Morning, 9.30

A recap of the discussions that took place on the morning of day 4 of FiRe 2016.

FiRe 2016 in Review, Part II

This issue completes the coverage of the Future in Review 2016 conference with sessions on changing traditional business models, battling climate change, reinventing...

Rebalance Project Intake for Small Enterprise

Successful project intake doesn't require additional time, administrative overhead, or high PPM maturity. Build intake discipline one step at a time by adopting a...
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Rebalance Project Intake for Small Enterprise – Executive Brief

This executive brief will help build the case for rebalancing project intake one achievable step at a time.

Rebalance Project Intake for Small Enterprise – Phases 1-2

Successful project intake doesn't require additional time, administrative overhead, or high PPM maturity. Build intake discipline one step at a time by adopting a...
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