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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 1: Position the Quality Program

Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.

Quality Management Program Charter

Use this template to document your quality management program strategy.

Quality Management Capability Assessment and Planning Tool

Assess your current quality management maturity.

Quality Management Roadmap

Use this template to keep track of quality management initiatives.

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 2: Build a Quality Program

Build program requirements and design standard templates that will unite IT quality.

Quality Management Quality Plan Template

Use this template to form quality plans for each IT practice area.

Quality Management Review Template

Use this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas.

Quality Management Dashboard Template

Use this dashboard to track your quality management metrics.

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 3: Implement the Quality Program

Evaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality.

Quality Management Communication Plan Template

Use this template to plan your communications throughout your program implementation.
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