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The very infrastructure we have created as an e-commerce highway has turned out to also be the preferred path for thieves and miscreants of every kind. What now? How do...
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Track your stakeholders and their support position for your project.
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The IT Knowledge Transfer Project Charter Template is used to communicate the value and rationale for knowledge transfer to key stakeholders.
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The IT Knowledge Identification Interview Guide Template is used to provide a framework to conduct interviews with knowledge sources to extract the information they have
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There are more problems than usual afoot in the world, and not without reason. While some would take the relatively ignorant view that all things are relative, nothing...
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This stage gate checklist allows the IT department to determine if it is ready to take on the task of improving its application maintenance processes.
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This template should be used as a living document to carry the project through from proof-of-concept to implementation.
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This workbook contains a series of exercises for recording key decisions in executing an application maintenance strategy project.
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The Application Maintenance Business Analyst’s role is to elicit, analyze, specify, and validate the maintenance-related business needs of stakeholders, be they customers...
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Build out a complete business process diagram for your current application maintenance process.
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