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Establish a Service-Based Costing Model

Service-based costing brings clarity to IT expenditures and visibility to IT consumption. However, overcoming the challenges of service-based costing requires a logical...
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Storyboard: Establish a Service-Based Costing Model

Service-based costing brings clarity to IT expenditures and visibility to IT consumption. However, overcoming the challenges of service-based costing requires a logical...

Service-Based Cost Model Tool

The Service-Based Cost Model Tool is designed to identify the cost of IT department services, such as the cost of the help desk service.

Service-Based Cost Model Documentation Template

The Service Based Cost Model Documentation Template is designed for documenting the allocation methodology used in the Service-Based Cost Model Tool.

Service-Based Costing Presentation

The Service-Based Costing Presentation is designed to present the costs of specific services.

Service Management Current State Survey

Team engagement is crucial for a service management implementation plan. Leverage the Service Management Current State Survey to solicit the opinion of your roadmap team...

Service Management Target State Survey

Team engagement is crucial for a service management implementation plan. Leverage the Service Management Target State Survey to solicit the opinion of your roadmap team...

Service Management Goals & Objectives Survey

Team engagement is crucial for a service management implementation plan. Leverage the Service Management Goals & Objectives Survey to solicit the opinion of your roadmap...

What's Behind Social?

It's no secret that, for much of the world today, governments are broken, economies are struggling, and unemployment among the young is in the 25%-50% range. Among other...

The Future of Consumer Electronics and the Big Shift: Margins vs. Innovation

If there is a single person in the world who represents the cutting edge of consumer technology – and the forces that drive the many markets involved – it is Gary...
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