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AI Skills Not as Important to Employers as Basic Computer Knowledge, Study Finds
Isabelle Hertanto, IT workforce development research practice lead, explains that despite the hype around AI skills, basic computer knowledge remains more valuable to employers, as highlighted by a recent study. Many companies prioritize foundational digital skills over specialized AI expertise w...
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Salesforce Expands Access to Unstructured Data to Fuel Customer Insights
Julie Geller, principal research director, discusses Salesforce's new AI-powered tools aimed at leveraging unstructured data to provide deeper customer insights. The AgentForce AI tool integrates with Salesforce's platform to help customer service agents deliver personalized interactions by under...
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It’s Time for CIOs to Think about Post-Quantum Cryptography
Brian Jackson, principal research director and lead analyst of the Tech Trends 2025 report, discusses the need for CIOs to prepare for post-quantum cryptography as advances in quantum computing pose a threat to current encryption methods. He emphasizes the importance of adopting quantum-resistant...
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How To Thoroughly Monitor And Protect Software Supply Chains
Brian Jackson, principal research director, discusses the importance of thoroughly monitoring and protecting software supply chains, emphasizing the need for organizations to safeguard their software development processes from threats. He highlights strategies such as adopting secure coding pract...
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15 Mistakes That Make Hiring IT Talent Harder
Research Director Heather Leier-Murray shares insights on the complexities of hiring IT talent. She outlines common mistakes organizations make, such as not clearly defining role expectations, neglecting to align hiring processes with organizational goals, and overlooking the importance of cultur...
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Voice Actors Fear AI Is Coming for Their Jobs. This Canadian Company Puts Artists in Control
Brian Jackson, principal research director, delves into the challenges facing Canada's voice actors due to the rise of AI-generated voices. He highlights that while some actors see AI as a tool to expand their work, others worry about job displacement and ethical concerns regarding consent and us...
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Dell Awaits PC Refresh Cycle, Leans on Server Segment to Buoy Revenues
Scott Bickley, research practice lead, discusses Dell's strategy to refresh its AI-focused PC lineup while navigating layoffs and supply chain challenges. Bickley emphasizes that despite economic hurdles, Dell's continued investment in AI infrastructure reflects the growing demand for AI capabili...
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Forget AI: Core Digital Skills Still Rule Hiring Priorities
Isabelle Hertanto, IT Workforce Development Research Practice Lead, weighs in on the evolving hiring landscape, highlighting the growing importance of AI-driven skills as core competencies for businesses seeking to build resilient teams. She emphasizes that AI literacy and adaptability are critic...
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Oracle NetSuite Weaves New AI Capabilities Across Its Product Line
Scott Bickley, research practice lead, discusses Oracle NetSuite's new AI capabilities woven across its product line. He notes how these advancements will enable businesses to automate financial processes, enhance supply chain management, and improve decision-making efficiency. Bickley emphasizes...
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