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Why Enterprises Still Grapple With Data Governance
Steve Willis, Principal Research Director, highlights that 50% to 75% of data governance initiatives fail due to a lack of tangible connections between business outcomes and governance activities. He emphasizes the importance of aligning data governance efforts with strategic business goals to en...
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GAO Report Says DHS, Other Agencies Need to up Their Game in AI Risk Assessment
Thomas Randall, Director of AI Market Research, finds it notable that while the Department of Homeland Security (DHS) has identified mitigation strategies for AI use, it has not conducted assessments to evaluate the level of risk associated with AI implementation.
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Google’s Contractors Told to Evaluate Gemini Responses Outside Their Expertise
Thomas Randall, Director of AI Market Research, discusses the challenges faced by Google's contractors in evaluating Gemini's AI responses outside their areas of expertise. He notes that this approach may lead to inconsistent assessments, potentially affecting the quality and reliability of the A...
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OpenAI Rolls Out Upgrade to Reasoning Model, New Dev Tools
Thomas Randall, Director of AI Market Research, discusses OpenAI's recent enhancements to its API, including model distillation and prompt caching capabilities. He notes that while prompt caching is a step toward performance optimization and greater usage efficiency, it's crucial to adhere to sec...
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Enterprises Shift to On-Premises AI to Control Costs
Practice Lead John Annand observes that enterprises are increasingly considering on-premises AI deployments to manage escalating cloud expenses. He notes that some organizations face cloud bills reaching $750,000 to over a million dollars monthly, prompting a reevaluation of their AI infrastructu...
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On Arm PC Return Rates and CEO Posturing
Jeremy Roberts, Senior Research Director, discusses the challenges faced by PC manufacturers in adopting ARM-based processors. He notes that while ARM architecture offers potential benefits in power efficiency and performance, high return rates for ARM-based PCs indicate compatibility issues with...
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Customer Service Teams are Behind on AI Usage Policies
Julie Geller, Principal Research Director, emphasizes the importance of introducing AI in customer service as a collaborative tool that enhances agents' roles rather than replacing them. She suggests that leaders should demystify AI through interactive workshops, providing hands-on experience to ...
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XDR Provider Arctic Wolf Buys BlackBerry’s Cylance Suite
Fritz Jean-Louis, Principal Cybersecurity Advisor, advises current BlackBerry Cylance customers to proactively explore alternative cybersecurity solutions due to uncertainties about Cylance's future. He emphasizes that engaging with other vendors now can help organizations maintain robust securit...
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Hype For Agentic AI Will Test The Limits Of Human Judgment
Brian Jackson, Principal Research Director, examines the growing interest in agentic AI—systems capable of autonomous decision-making—and its potential impact on human judgment. He emphasizes the importance of maintaining human oversight to ensure ethical and effective AI deployment, cautioning a...
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