Visual-based documents such as flowcharts, checklists, and diagrams are more effective than the traditional text-heavy approach and also more likely to be used.
The following templates and examples are included to help facilite your SOP development:
- Document Information Block
- Document Management Checklist
- Application Development Process - AppDev Example
- Network Backup for Atlanta Data Center - Backups Example
- Incident Response and Recovery Process Flows - DRP Example
- Employee Termination Process Checklist - IT Security Example
- Sales Process for New Clients - Sales Example
- Incident and Service Management Procedures - Service Desk Example