- IT leaders are losing out on the digital domain to other organizational leaders, as IT gets pushed into a support function to “keep the lights on.”
- CIOs are unsure of the role they should play in digital.
- The digital world is relatively new, meaning there are few tried-and-true methods for IT to contribute to digital strategy.
- More than half of all organizations have already delivered digital transformation projects.
Our Advice
Critical Insight
- Although digital transformations may not start with the CIO’s involvement, IT always has an important role to play.
- It is easy to talk about what digital should look like, but knowing why the business wants to pursue digital initiatives is just as important for success.
- IT is the avenue for technology to empower the business – do not let another department infringe on your domain.
Impact and Result
- Use digital as a platform to perform more value-add activities to drive revenue instead of being a cost center or generator of cost savings.
- Follow Info-Tech’s methodology to identify and execute IT’s role in digital to drive business value.
- Use Info-Tech’s template to document IT’s involvement in digital, and ensure IT and other relevant stakeholders are present at digital strategy conversations.