Info-Tech Quarterly Research Agenda Q2 2023

At Info-Tech, we take pride in our research and have established the most rigorous publication standards in the industry. However, we understand that it may not always be possible to engage with all of our analysts to gauge the future. Hence, we have curated some compelling forthcoming research insights to assist you in navigating the next quarter.

Our Advice

Critical Insight

We offer a quarterly Research Agenda Outcomes deck that presents a thorough summary of our upcoming research, supplying decision makers with valuable insights and best practices to make informed and effective decisions. Our research is supported by our team of seasoned analysts with decades of experience in the IT industry.

By leveraging our research, you can stay up to date with the latest trends and technologies, giving you an edge over the competition and ensuring the optimal performance of your IT departments. This way, you can make confident decisions that lead to remarkable success and improved outcomes.

Impact and Result

Enhance preparedness for future market trends and developments: Keep up to date with the newest trends and advancements in the IT sector to be better prepared for what the future holds.
Enhance your decision making: Acquire valuable information and insights to make better-informed and confident decisions.
Promote innovation: Foster creativity, explore novel perspectives, drive innovation, and create new products or services.

Info-Tech Quarterly Research Agenda Q2 2023 Research & Tools

1. Info-Tech Quarterly Research Agenda Q2 2023 Deck – An overview of our Research Agenda for Q2 of 2023.

This artifact is a comprehensive list of our upcoming Q2 Research Agenda.

Context

This document outlines our upcoming TOP research projects for the next quarter.

If you are interested in contributing to any of these research pieces in development, please reach out to your trusted Info-Tech advisor or our SVP of Research Development, Jack Hakimian (jhakimian@infotech.com).

Quarterly Research Agenda

Overview of Our Quarterly Research Agenda
Selection of Sample Research Projects
Role-Based Research
Industry Research
About Info-Tech

Better research than anyone

We provide better research than anyone to our members across two major pillars:

Role-based research

Industry-leading, practical research oriented along the key roles in technology departments such as CIO, CISO, or the (S)VP of Infrastructure.

Industry research

Deep, industry-specific methodologies and guidelines to complement our role-based research and provide context for your industry.

Develop a Value-First Business Automation Strategy

Automation projects drive value

This research is intended to:

Offer guidance in building a value-first automation strategy that can be leveraged to automate at scale.
Provide a clear Info-Tech position on what automating at scale looks like.
Provide Info-Tech members with actionable and practical steps all while pointing them to other pieces of our research to help them continue their automation journey.

60% of automation projects fail

Business automation has been around in different forms for at least a decade. Generative AI and other enhancements in technology are providing new opportunities to take a fresh look at what, how, and why we automate.
The general perspective is to automate as much as possible as fast as possible. This leads to major challenges:
- It gives no guidance on priority or importance when it comes to what to automate.
- In many organizations, it's just not practical to accelerate an automation program.
- It does not consider a total cost of ownership perspective on automation. Benefits are often overstated while costs and risks are underestimated.

TCO prioritization improves project success rates

Value is front and center, not your process. While many tools focus on automating processes, the Info-Tech perspective is to make choices based on value delivered and use cases supported.
Be realistic with your value-first automation strategy. Advisory firms tend to promote aggressive scaling of automation for almost all organizations. While we acknowledge that many organizations are unprepared, unwilling, or unable to accept it, our key argument is that the costs of automating many processes often outweigh the benefits. The reason is that people do not consider the full costs along the entire lifecycle, including ramp-up time to adjust the tools, the need to keep exception routes, changing technology, and integration efforts to other platforms.

Target Audience

CIO, CFO, COO, Chief Product Officer, and their reports

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Table of Contents

Talk to an Analyst

Our analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.

Book an Analyst Call on This Topic

You can start as early as tomorrow morning. Our analysts will explain the process during your first call.

Get Advice From a Subject Matter Expert

Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and set the direction for your next project step.