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Enterprise Content Management - Enterprise (ECM) Software

Enterprise Content Management - Enterprise

What is Enterprise Content Management - Enterprise Software?

ECM software enables the enforcement of business rules and/or processes for the creation, approval and distribution or structured content across systems

Data collected from reviewers in: organizations with 5,000 or more employees.

Common Features

  • Mobile
  • Metadata Management
  • ECM Document Management
  • Search
  • File Conversion
  • Collaboration
  • Workflow Process Automation
  • File Approvals Esignatures
  • Access Permissions Management
  • Capture Channels
  • Ediscovery Audit Trail
  • Case Management
  • Automatic/Template Free Invoice Processing
  • Web Forms Builder
  • No-Code Application Design
  • ML-based Document Classification and Metadata Extraction
  • External Collaboration

Top Enterprise Content Management - Enterprise (ECM) Software

2024 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Products: 14
Next Award: Oct 2025

Top Enterprise Content Management - Enterprise Software 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Epicor Software

DocStar

Composite Score
9.2 /10
CX Score
9.4 /10

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

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Pros

  • Respectful
  • Caring
  • Enables Productivity
  • Trustworthy
Badge Winner
Badge Winner
Laserfiche

Laserfiche

Composite Score
9.1 /10
CX Score
9.2 /10

Laserfiche is the leading cloud provider for document management, content-centric workflow automation and records management. Through powerful workflows, forms, no-code templates and AI-enabled capture, the Laserfiche platform accelerates how business gets done. Customers in every industry — including government, education, financial services, healthcare and manufacturing — use Laserfiche to boost productivity, secure content and scale their business. Laserfiche is headquartered in Long Beach, CA, with offices across Canada, Latin America, Europe and Asia.

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Pros

  • Fair
  • Acts with Integrity
  • Reliable
  • Performance Enhancing
Badge Winner
Badge Winner
Upland Software, Inc.

FileBound

Composite Score
9.0 /10
CX Score
9.3 /10

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

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Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Trustworthy
Badge Winner
Badge Winner
Composite Score
9.0 /10
CX Score
9.1 /10

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

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Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Continually Improving Product
Badge Winner
Badge Winner
Microsoft Corporation

Microsoft Sharepoint

Composite Score
8.7 /10
CX Score
9.1 /10

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

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Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing
Badge Winner
Badge Winner
Composite Score
8.0 /10
CX Score
8.3 /10

An award-winning ECM solution for streamlining the digital transformation process in a manner that is efficient, cost effective, and user-friendly. Dokmee is a secure, easy to use enterprise content management system designed for a variety of purpose including document capture and storage, search and retrieval, and file sharing.

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Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Badge Winner
Badge Winner
Xerox Corporation

Xerox DocuShare

Composite Score
8.0 /10
CX Score
8.2 /10

Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.

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Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Respectful
Badge Winner
DocuWare

DocuWare

Composite Score
8.0 /10
CX Score
8.3 /10

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

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Pros

  • Continually Improving Product
  • Saves Time
  • Helps Innovate
  • Reliable
Badge Winner
OpenText Corporation

OpenText Extended ECM

Composite Score
7.9 /10
CX Score
7.9 /10

OpenText Content Suite facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.

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Pros

  • Acts with Integrity
  • Reliable
  • Respectful
  • Trustworthy
Composite Score
7.8 /10
CX Score
8.1 /10

Remove content silos and update most current documents, images, and rich media files. Manage end-to-end content lifecycle from creation to archiving and automate business processes with prebuilt enterprise application integrations.

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Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Transparent
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