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Atlassian

Confluence

Composite Score
9.2 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Task Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Respectful

Feature Ratings

Average 88

Task Reporting

91

List Tasks

90

Task Assignment

90

Add Attachments

89

Add Notes

88

Task Status

88

Task Categorization

88

Task Prioritization

88

Dependencies

87

Notifications

87

Due Dates

87

Vendor Capability Ratings

Average 88

Business Value Created

91

Quality of Features

91

Ease of Implementation

90

Breadth of Features

90

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

88

Ease of IT Administration

88

Ease of Customization

87

Ease of Data Integration

86

Availability and Quality of Training

85

Vendor Support

84

Confluence Reviews

Vivek k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

ideal for documentation and collaboration.

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

confluence organizes cross-team documentation well.

What is your favorite aspect of this product?

centralized project papers make it easier for people to work together and keep track of documents. real-time editing and interaction with jira make work easier.

What do you dislike most about this product?

larger documents with many photos and links delay performance, making sophisticated project management difficult.

What recommendations would you give to someone considering this product?

ideal for atlassian jira-using documentation and project tracking teams.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Deepti Y.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Totally Satisfying and easy to use

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

It is easy to use its mobile accessibility is too useful which help in maintaining all task aligned easily.

What is your favorite aspect of this product?

Its mobile accessibility feature

What do you dislike most about this product?

Costing Part

What recommendations would you give to someone considering this product?

Its Centralized repository feature make it very unique and with it task management made too easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

umu k.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Managing Projects Easily using Smartsheet

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

offers more features for collaboration than Excel. Unlike static spreadsheets, it allows for real-time adjustments and sharing.

What is your favorite aspect of this product?

enhanced resource management tools for monitoring task distribution.

What do you dislike most about this product?

appears to be excessively feature-rich for its intended use.

What recommendations would you give to someone considering this product?

Excellent for businesses overseeing intricate projects with numerous collaborators. beneficial for companies that require in-depth project reporting and oversight.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

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