What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Editor Functions
Searchability
Version Control
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Vinayak A.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2024
User-friendly collaboration tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Strong Collaboration Features: Facilitates real-time collaboration with comments, mentions, and version history, making teamwork seamless. Flexible Page Structure: Allows users to create and organize content in a customizable way, including templates for different needs. Integration with Atlassian Ecosystem: Works well with other Atlassian tools like Jira and Trello, enabling a more integrated project management experience.
What is your favorite aspect of this product?
My favorite aspect of Confluence is its user-friendly interface, which makes it easy for teams to collaborate, share knowledge, and organize information effectively.
What do you dislike most about this product?
What I dislike most about Confluence is that its performance can slow down with larger pages or extensive content, making it less efficient for users managing substantial documentation.
What recommendations would you give to someone considering this product?
Evaluate Team Needs: Assess your team's collaboration and documentation requirements to ensure Confluence is a good fit. Explore Integration Options: Consider how well it integrates with other tools your team uses, like Jira or Trello, for a seamless workflow. Utilize Templates: Take advantage of the available templates to streamline content creation and organization from the start.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lucia C.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Make your teamwork easier and fun
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is special because it lets lots of people work on the same document at the same time.
What is your favorite aspect of this product?
The pro part for me about Confluence is how it keeps everything together in one spot. I can find old notes, project updates, and meeting notes without searching everywhere. It is like having my own helpful assistant. I can focus on my work and not worry about getting lost in files.
What do you dislike most about this product?
Sometimes, I find it confusing when there are too many links on the same page. It is hard to know which link to click. This makes it tricky to find the right information sometimes and that can be a bit frustrating.
What recommendations would you give to someone considering this product?
I say take your time to learn it. At first, it might feel a little hard but with practice, it can be really helpful.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Bella C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Best Collaborative Editing
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out for several reasons. It offers robust editing tools for rich content creation.
What is your favorite aspect of this product?
Confluence has many things that I like most is its powerful search that aids us in finding relevant information in real time. Another favorite aspect of this product is its customizable workflows that make it adaptable to various processes and methodologies. It helps me a lot in managing a large amount of data. Confluence has an advanced version history.
What do you dislike most about this product?
When I started working with confluence I found some complexities and performance issues especially with heavy contents, but now its fine.
What recommendations would you give to someone considering this product?
It is a powerful tool and overcomes all the document management related tasks.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Caring
