What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
Translation missing: en.product_page.ratings.score 8.7
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Confluence Reviews
Pritam D.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2021
Great Tool For Resources And Knowledge Sharing
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence have lots of useful unique feature some of the unique features are, 1>Ability for all users to have public access to create their own content. 2>Single source for storing and accessing documents. 3>Permission manage is good feature to hide or show files. 4>Confluence also allows for many integrations such as Jira, Microsoft Teams, Lucid Chart, etc. 5>Using macros makes Confluence more interactive, useful and easier to display information. 6>It gives us lot of template while creating pages that is very useful. 7>All file formats like Ppt, Doc, Pdf are supported very well and can be previewed live without downloading.
What is your favorite aspect of this product?
Confluence useful for cross departmental collaboration of resources and knowledge sharing in organization. Some of the important features are, 1>Very Interactive interface which is very easy to use. 2>Version control is a required feature and Confluence does it well. 3>Searching the documents and content is efficient. 4>Automatic Email notifications of new updates in the Confluence. 5>Good permission control with self service capabilities. 6>Permission manage is good feature to hide or show files. 7>Lot of useful templates available for everything we needed. 8>All the content is secure stored and stored here with high security.
What do you dislike most about this product?
Confluence is a great Platform but some more feature and improvement can make it more better and effective in market. Some of the are like, 1> Importing feature can be improved so that word, pdf and excel files can be imported without losing formatting. 2> Drag and drop feature for creating forms can be done. 3> There is no way to export the documents to cloud storage solutions. 4> Better support required for collaborative editing of pages.
What recommendations would you give to someone considering this product?
I highly recommend Confluence to those who are a part of a fast-paced team and looking to collaborate. Just having the ability to get notifications about page updates, comments, and tags helps the team. Once Confluence is populated with all kinds of documentation, their search bar allows users to quickly and easily find any item they are looking for with just a keyword. Try before you buy. They have a free tier in cloud version so it's always best that you try it before you go for licensed version.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Amilker C.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Simples e funcional!
Likeliness to Recommend
What differentiates Confluence from other similar products?
É o único produto do mercado bem completo e com diversas integrações nativas.
What is your favorite aspect of this product?
A aplicação é bem leve e a usabilidade é muito simples e intuitiva
What do you dislike most about this product?
O trabalho colaborativo online é ruim e a pesquisa não apresenta os resultados corretos.
What recommendations would you give to someone considering this product?
Aconselho avaliar a suíte completa também para deixar tudo na mesma página
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Chris I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Amazing if you use Jira to manage sprints
Likeliness to Recommend
What differentiates Confluence from other similar products?
It works really well with Jira and is a vast document library, you have the ability to run multiple teams and projects on the same setup.
What is your favorite aspect of this product?
How integrated it is with Jira, it makes my documentation on projects easy.
What do you dislike most about this product?
It has a lack of flexibility on documents, everything is very structured and this can be limiting at times
What recommendations would you give to someone considering this product?
I would only consider this if you are already or thinking of using Jira. They really work well together
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features