What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Sunil B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Perfect product for saving and uploading documents
Likeliness to Recommend
What differentiates Confluence from other similar products?
It can convert any external documents into a confluence page is one of the key ability it has to offer.
What is your favorite aspect of this product?
- I can document anything and share with any person in the organization . - Publish functionality is one the best thing I like it - Different kinds of code snippets, info panel , quote, decision , file and images , emojis , warning panel , success panels , erro panels , note panel , info panel , tables we can inserts - Ability to put restrictions
What do you dislike most about this product?
Nothing much I don't like about it
What recommendations would you give to someone considering this product?
If you wish to document project related information and attach different kinds of files then this is the best product to have . This is the safest product for managing documents and sharing no matter what is the size of the company
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Pratik H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Good document management platform. Lacks features
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is a fantastic tool for document management and sharing the artefacts effectively within the team. It provides excellent capabilities to edit the document, create templates, and various types of Dashboards. One may leverage the calendar feature to maintain the team level activities like birthdates, leaves etc. Integration with collaboration tools like JIRA and Rally helps users to manage software requirements and supporting documentation at ease.
What is your favorite aspect of this product?
Limiting the access of the documents to specific people as per the need basis is an excellent capability provided by Confluence. This way one can restrict the un-authorized access of the files and retain security.
What do you dislike most about this product?
The search results sometimes populates result set with items which has nothing to do with the search text provided. Given one has to scan through the results one by one, there is an extra capacity spend on striking these off and looking for relevant documentation.
What recommendations would you give to someone considering this product?
Overall Confluence is a very good tool for all type of organization due to cheaper license costs, effective document management. Integration may not be that effective with Microsoft suite but there are plugins which can help achieve this too. Capability to leverage various plugins helps create effective dashboard that can reflect good information in terms of team's performance, roadmap, etc.
Pros
- Effective Service
- Helps Innovate
- Reliable
- Trustworthy
Cons
- Commodity Features
Ramya N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Documentation made efficient
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence helps users to document all the technical detail, project related FAQs, SOP and POC documents all in one place and also enable them to be shared with other teams in the organization.
What is your favorite aspect of this product?
It saves a draft of the document by resumed so that even in case of accident no work is lost and it also saves historical versions of each page so that they can be reverted back if required
What do you dislike most about this product?
Ability to add custom attachments or applets would be good to have
What recommendations would you give to someone considering this product?
A great documentation tool which offers beyond the usual core features and helps make the whole process much more easy
Pros
- Reliable
- Enables Productivity
- Effective Service
- Caring
