What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
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Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Alexander C.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2020
Secure way to collaborate internally
Likeliness to Recommend
What differentiates Confluence from other similar products?
It's quite similar to other products of the same, but has higher security features
What is your favorite aspect of this product?
In a company that has a very strict IT Security team, this is allowed for use which makes collaboration much easier and there are no longer the size limits of a shared drive
What do you dislike most about this product?
Visually not as user friendly as I'd like it in terms of organisation structure. Documents themselves are fine
What recommendations would you give to someone considering this product?
Great alternative to Google Docs if your org is scared of cloud-based solutions
Pros
- Enables Productivity
- Security Protects
- Helps Innovate
- Reliable
Ayush T.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2020
Great Product
Likeliness to Recommend
What differentiates Confluence from other similar products?
It allows to Create space which could be public or private which is one of the great thing.
What is your favorite aspect of this product?
Documents could be shared with multiple people at one time and can create spaces to whom we need to keep in loop.
What do you dislike most about this product?
It misses application lifecycle management .
What recommendations would you give to someone considering this product?
It's a great collaboration tool with document sharing as well and acts as a repository for documents to be shared.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Shubham D.
- Role: Consultant
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2020
Fantastic product , Fast and Reliable.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is a much faster and reliable product than other similar software in this domain.
What is your favorite aspect of this product?
To create different kinds of spaces according to our needs.
What do you dislike most about this product?
Nothing specific.
What recommendations would you give to someone considering this product?
This is the best product anyone can consider sharing documents and connect with the team and conduct meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
