What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Mai S.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Aug 2024
Excels in organization and documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence supports the creation of a knowledge base from scratch. It helps not to lose the efforts of teams in previous projects, documenting them and adding them to the knowledge base to enable us to benefit from them and build on them again.
What is your favorite aspect of this product?
I love the idea of easy collaboration that Confluence adopts, it simplifies the preparation of documents for any project. With Confluence, there is an ideal text editor and many templates that make team documents unified and error-free, organized and easy to document. I like the ability to access or share documents with additional teams. I liked the ease of creating advanced panels that enable us to display all the details and support them with charts, and benefit from automation to update them automatically.
What do you dislike most about this product?
The negatives of Confluence are negligible, the interface is organized, easy to use, and searching to access any information is done quickly through many options.
What recommendations would you give to someone considering this product?
Confluence is an essential tool for anyone who wants to ensure the continuity of knowledge documentation and maintain the smoothness of its dissemination and access within their team or organization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tony F.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2024
best tool for organizing documents
Likeliness to Recommend
What differentiates Confluence from other similar products?
great user interface intuitive easy to use
What is your favorite aspect of this product?
It helps me organize all my sales materials and training
What do you dislike most about this product?
nothing, it works just as needed
What recommendations would you give to someone considering this product?
this has been a daily use for sales traing
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
Ahikam K.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2024
One easily accessible source of knowledge
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence simplifies quick browsing of important pages and efficient sorting of information. It excels at creating a clear path for knowledge sharing between team members. I love the fact that it fosters collaboration, creates versatile tracking methods, and always has open channels for feedback, which helps manage our knowledge base and create and document reports.
What is your favorite aspect of this product?
The best thing about Confluence is the card system, where any member can create a card with tasks and send it to members to ensure it is updated and documented as required. I love the tagging and commenting features, which enhance our understanding of the content within each card. I also like the ease of creating forms and reports, and the ease of sharing them and documenting comments on them.
What do you dislike most about this product?
There are no downsides to Confluence, it's easy to learn and surprisingly useful.
What recommendations would you give to someone considering this product?
I recommend Confluence as it greatly improves the knowledge base and delivers impressive results to any team that takes advantage of its features as required.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
