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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Enterprise category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

5
Since last award

78 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

7% Negative
1% Neutral
92% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Enables Productivity
  • Fair

Feature Ratings

Average 85

Marketing Management

90

Sales Management

90

Customer Service Management

89

Account and Contact Management

88

Collaboration

87

Lead Management

87

Analytics and Reporting

86

Quote Contract and Proposal

83

Telephony and Call Center Management

83

Activity and Workflow Management

81

Mobile

78

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

88

Business Value Created

86

Product Strategy and Rate of Improvement

83

Ease of Data Integration

83

Availability and Quality of Training

82

Ease of Implementation

82

Ease of Customization

80

Ease of IT Administration

79

Breadth of Features

79

Quality of Features

79

Vendor Support

77

HubSpot Sales Hub Reviews

Elvis C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

To enhance customer communication.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Salespeople can focus on strategy and closing deals when they spend less time on manual, repetitive tasks. By monitoring emails and notifications, you can get up-to-date information. Provides quick information about potential customers' interests.

What is your favorite aspect of this product?

HubSpot Sales Hub is a good tool for automating repetitive operations like scheduling meetings, sending follow-up emails, and setting reminders. Sales staff can access information easily if I organize current and potential customer information in a CRM (Customer Relationship Management).

What do you dislike most about this product?

Working with HubSpot Sales Hub is fantastic and error-free.

What recommendations would you give to someone considering this product?

For tracking and monitoring the sales opportunity process from initial contact to closing, I suggest using HubSpot Sales Hub.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Balaji M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best User-Friendly CRM!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub has a great features with the best user-experience to navigate and use. Anyone can easily adapt to this tool, and this is the best tool offering at affordable cost.

What is your favorite aspect of this product?

I am fan of its user experience, well-crafted for the users. It's a fantastic tool in this CRM segment.

What do you dislike most about this product?

The disliked aspect is limitation on the number of contacts for sequencing, hindering extensive outreach strategies and potentially limiting scalability.

What recommendations would you give to someone considering this product?

For someone considering the HubSpot sales Hub, I recommend focusing on its robust features such as contacts management, email tracing and task automation, which streamline sales process and enhance productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Payal S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Good fit for sales community

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Integrates effortlessly with other HubSpot tools and numerous third-party applications. This connectivity enhances its functionality and allows for a more comprehensive business solution. Customer support and resources from HubSpot provide us with better product adaptation

What is your favorite aspect of this product?

1) Across the board Stage: Deals Development plan offers a far reaching set-up of instruments for deals experts. It's an all inclusive resource for overseeing contacts, pipelines, and arrangements. All that you really want for deals, from prospecting to shutting, is flawlessly coordinated. 2) Experiences and Reports: The Business Development plan offers hearty examination. The capacity to follow execution measurements, break down patterns, and gain bits of knowledge into your deals interaction is unimaginably important for settling on informed choices. 3) Easy to integrate

What do you dislike most about this product?

Price is on the higher side for most of the small firms Low number of emails to be sent in a day Good content templates

What recommendations would you give to someone considering this product?

I would suggest Hubspot for those deals relates that firmly depend in the promoting group to distinguish appropriate possibilities to seek after and that team up with the showcasing associates to refine the advertising efforts. While Salesforce is expanding its costs, Hubpost CRM is free for those organizations that have the promoting module.

Pros

  • Enables Productivity
  • Unique Features
  • Helps Innovate
  • Continually Improving Product
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