
What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Down
1
Since last award
94 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 89%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 90%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Generation and Funnel Management
Sales Collateral Management
Collaboration
Multi Device Capability
Intelligent Search
Application Integration
Content Analytics and Scoring
Next-Best-Action Recommendations
Onboarding and Training
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.9
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Midmarket
Translation missing: en.product_page.ratings.score 8.7
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.2
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HubSpot Sales Hub Reviews

Ocheme S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Making Sales Smarter with HubSpot
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Works harmoniously with Marketing Hub and Service Hub
What is your favorite aspect of this product?
Streamlining repetitive tasks and workflows
What do you dislike most about this product?
Complexity for new users.
What recommendations would you give to someone considering this product?
Clearly outline your sales workflows and goals before jumping into HubSpot Sales Hub
Pros
- Helps Innovate
- Altruistic
- Continually Improving Product
- Reliable
Breanna C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Overall good product
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Clear pipeline graphs
What is your favorite aspect of this product?
Integration with things like Apollo
What do you dislike most about this product?
Sometimes CRM is messy. Lots of data everywhere
What recommendations would you give to someone considering this product?
Organize based on emoji in company notes section
Pros
- Trustworthy
- Fair
- Altruistic
- Acts with Integrity
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Intuitive and Reliable
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Efficient Service
- Saves Time