What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 91%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Trustworthy
- Client Friendly Policies
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Visual Pipeline Monitoring
Data Ingestion and Interoperability
Territory Analytics and Management
Predictive Sales Forecasting
Collaboration
Scenario Analysis
Pipeline Planning
Predictive Time-Series Reporting & Analytics
Intelligent Alerts and Notifications
Artificial Intelligence-Based Insights
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Quality of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Midmarket
Translation missing: en.product_page.ratings.score 8.7
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.2
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HubSpot Sales Hub Reviews
Ocheme S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Making Sales Smarter with HubSpot
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Works harmoniously with Marketing Hub and Service Hub
What is your favorite aspect of this product?
Streamlining repetitive tasks and workflows
What do you dislike most about this product?
Complexity for new users.
What recommendations would you give to someone considering this product?
Clearly outline your sales workflows and goals before jumping into HubSpot Sales Hub
Pros
- Helps Innovate
- Altruistic
- Continually Improving Product
- Reliable
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Intuitive and Reliable
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Efficient Service
- Saves Time
Claire M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
A great CRM and Marketing software for B2B
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It's the integration of marketing and sales processes that makes HubSpot stand out. The fact that you can use it for free to get started is of course a big plus too. Pricing changes over the last few years have made HubSpot accessible even to small businesses, with the Starter offer at €15. / month. Frankly, at that price, it's unbeatable. Other CRM software packages don't offer as many features for the same price.
What is your favorite aspect of this product?
Sales and marketing alignment made possible. Lots of data about buyers journey that can be used to filter, search and segment relevant leads.
What do you dislike most about this product?
The fact that automations and sequences are reserved for the Pro plan. There's a huge gap between the Starter plan and the Pro plan, and that's a real problem. The difficulty of creating and customizing dashboards, too.
What recommendations would you give to someone considering this product?
Choose HubSpot if you're willing to invest the time to get it right. It's not a product to be entered into lightly.
Pros
- Respectful
- Effective Service
- Saves Time
- Reliable
