What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
JAMES R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Easy to use, quick to implement, cost-effective
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Hubspot allows you to pay for exactly what you need, without pushing the features that you don't need. It is cost-effective to enable a small business to use it and improve their efficiency without tying you into an over-featured product.
What is your favorite aspect of this product?
CRM, Products, Quoting
What do you dislike most about this product?
Cannot customize Product types beyond stock status. Hard to provide a customized monthly cost.
What recommendations would you give to someone considering this product?
If you're a small business looking for a customer management and quoting tool at a very feasible cost, this is absolutely what you should use. We are a small company of 6 people, and we are very happy with the expansion that Hubspot has given us. We will be long-term Hubspot clients and hope to grow in our use of their products as we grow.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
Cons
- Commodity Features
- Charges for Enhancements
Nicole Louise Q.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Very easy to use!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It's very easy to use. All in one tool for sales, marketing, and customer service.
What is your favorite aspect of this product?
Deduplicating feature because that is what I use daily.
What do you dislike most about this product?
None that I know of.
What recommendations would you give to someone considering this product?
It is definitely a must try
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ben H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
One source of truth for all departments.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Full sales funnel linked with Marketing and CS.
What is your favorite aspect of this product?
Sequences.
What do you dislike most about this product?
Automated emails have a minimum 1 day delay after completing the previous task in the sequence.
What recommendations would you give to someone considering this product?
Perfect for one source of truth for all commercial departments.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
