What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
Down
1
Since last award
97 Plan to Renew
Up
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 81%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 86%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Performance Enhancing
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Marketing Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Lead Management
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Sales Analytics
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.8
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Sales Enablement
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Customer Relationship Management - Enterprise
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HubSpot Sales Hub Reviews
Ocheme S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Making Sales Smarter with HubSpot
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Works harmoniously with Marketing Hub and Service Hub
What is your favorite aspect of this product?
Streamlining repetitive tasks and workflows
What do you dislike most about this product?
Complexity for new users.
What recommendations would you give to someone considering this product?
Clearly outline your sales workflows and goals before jumping into HubSpot Sales Hub
Pros
- Helps Innovate
- Altruistic
- Continually Improving Product
- Reliable
Amanda P.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2025
Effortless Email Tracking and Automation
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Unlike many CRMs, HubSpot offers a robust free tier with essential sales tools, making it accessible for businesses of all sizes.
What is your favorite aspect of this product?
Its seamless integration with other HubSpot tools creates a smooth experience across sales, marketing, and customer service.
What do you dislike most about this product?
The free version has limitations that require an upgrade sooner than expected.
What recommendations would you give to someone considering this product?
Ensure your team is properly trained to maximize HubSpot full potential before making custom modifications.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Allie G.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2025
Really enjoy all the features Hubspot Has!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Great userface - easy to use
What is your favorite aspect of this product?
the new Customer Success Integration
What do you dislike most about this product?
Sometimes overwhelming amount of information
What recommendations would you give to someone considering this product?
Learn as much as you can re features before building out
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
