What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 83%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 86%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Appointment Scheduling
Translation missing: en.product_page.ratings.score 9.0
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Lead Management
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
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HubSpot Sales Hub Reviews
Camille D.
- Role: Operations
- Industry: Entertainment
- Involvement: Initial Implementation
Submitted Dec 2023
Easy to use and convenient
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
easy to use, efficient and convenient
What is your favorite aspect of this product?
easy to use, efficient and convenient
What do you dislike most about this product?
easy to use, efficient and convenient
What recommendations would you give to someone considering this product?
easy to use, efficient and convenient
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: C-Level
- Industry: Entertainment
- Involvement: End User of Application
Submitted Dec 2023
Easy and intuitive
Likeliness to Recommend
Pros
- Performance Enhancing
- Saves Time
- Enables Productivity
- Effective Service
Valerie D.
- Role: Sales Marketing
- Industry: Education
- Involvement: Initial Implementation
Submitted Dec 2023
Intuitive product that really boosts productivity!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I was previously a SalesForce administrator and was amazed at how much more intuitive/user-friendly HubSpot is in comparison.
What is your favorite aspect of this product?
I love the reports and analytic features!
What do you dislike most about this product?
There is nothing that stands out about my experience with this product that makes me dislike it.
What recommendations would you give to someone considering this product?
Definitely check out HubSpot Academy! There is a ton of great information and training there, as well as free certifications!
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
