What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
Kamie N.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2023
Extremely easy to use and helps keep me organized!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Much more user friendly
What is your favorite aspect of this product?
I can see all areas on the dashboard at once, without having to sort and open
What do you dislike most about this product?
I do not have any dislikes at this time
What recommendations would you give to someone considering this product?
I definitely recommend trying it out and seeing if it works best for you and your company.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Brian K.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2023
Great product - better than other LMS I have used
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Last LMS did not have so many features and capabilities. I have yet to try the direct telephony abilities
What is your favorite aspect of this product?
The task feature keeps me extremely productive
What do you dislike most about this product?
It can be a learning curve and a lot of information. However, the best products HAVE to be this way to be useful.
What recommendations would you give to someone considering this product?
Take your time and give it a chance. Learn before complaining
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Jordan H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2023
Great tool to record relationships with clients!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The ease of use and it's very intuitive.
What is your favorite aspect of this product?
The notes, queue application and merger function.
What do you dislike most about this product?
The marketing tools can be improved.
What recommendations would you give to someone considering this product?
If you're in sales and managing client relationships, get HubSpot because it's a fantastic tool!
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
