What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
Tim L.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2023
Great CRM!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Easy to implement compared to the functionality it provides.
What is your favorite aspect of this product?
HubSpot Sequences.
What do you dislike most about this product?
Requires thorough planning to implement features effectively. Easy to add messy data.
What recommendations would you give to someone considering this product?
Have clean data in other systems if integrating. Test integrations thoroughly.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Efficient Service
Stephanie D.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Love the training available for HubSpot!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It is much easier to use than other CRM's I have tried.
What is your favorite aspect of this product?
The learning academy is great. Hubspot offers much more than just the "basic" training.
What do you dislike most about this product?
Once a contact has been deleated you can no longer see past comments from that specific persons name.
What recommendations would you give to someone considering this product?
I would choose this over others.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
John B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2023
easy to use, a wide breadth of features
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
the customization of the fields and how you can get user data tied into the program
What is your favorite aspect of this product?
it has a variety of in depth features and is customizable per user.
What do you dislike most about this product?
the customization and the data entry aspect can be overwhelming. can be lots of clicks to get everything right.
What recommendations would you give to someone considering this product?
i would recommend this product to other saas service providers who need a crm to track their leads/opportunities revenue etc.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
