What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Jun 2023
Nickel and diming approach is old school
Likeliness to Recommend
Pros
- Trustworthy
- Respectful
- Fair
- Acts with Integrity
Cons
- Charges for Enhancements
- Leverages Incumbent Status
- Commodity Features
Bri B.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2023
Easy to use with endless capabilities.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot can be tailored and personalized and tailored/customized to the daily operations of your organization. It keeps us up to date on our follow up tasks and shows us how, when, and where we can get the most out of our client relationships with it's tasks and reporting features.
What is your favorite aspect of this product?
My favorite aspect of this software are the capabilities to keep you on track and streamline your process. The automations are impressively simple and professional.
What do you dislike most about this product?
The accessibility limitations for other team-members, such as the email template limits.
What recommendations would you give to someone considering this product?
It's an investment in your business that will increase your productivity and profit margins, keep you on track and organized, help you plan and budget and manage your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Astrid R.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2023
iT IS OVERWHELMING @ BEGINNING BUT I LIKE IT NOW
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
FEATURES AND TOOLS
What is your favorite aspect of this product?
THE INFORMATION IS NICELY ORGANIZED
What do you dislike most about this product?
EMAILS NOTIFICATIONS
What recommendations would you give to someone considering this product?
USE THE LEARNING TOOLS
Pros
- Reliable
- Saves Time
- Over Delivered
- Includes Product Enhancements
Cons
- Security Frustrates
