What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
Hamad A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Best CRM System I've Ever Used
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
simplifies the process and is extremely user friendly
What is your favorite aspect of this product?
the ability to customize fields, tabs, and pipelines, allowing for deals to be entered quickly.
What do you dislike most about this product?
Sometimes my emails don't get tracked into the customer notes section.
What recommendations would you give to someone considering this product?
This isn't just a CRM, it also helps smoothen your sales process so you can manage and close more deals, in a shorter amount of time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Antonio B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2022
Easy to use on every device
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
easy to use and install
What is your favorite aspect of this product?
CRM is the best
What do you dislike most about this product?
No integration with Microsoft Teams
What recommendations would you give to someone considering this product?
integration with Microsoft Teams
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sanchit K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Great and seamless sales experiences!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot assists us in organizing things, and since everything is contained within a single tool, it is simple to explore, contact the appropriate leads, and update items as needed. I like the Revenues feature; it immediately saves it just by typing the "enter" button, even if you're not pressing the "save" button below. The filters and tabs are simple to discover and it's like there's one spot for all of them.
What is your favorite aspect of this product?
Integrating Hubspot, capturing leads, and reporting data are helpful for expanding our database, increasing revenue, and making wise business decisions. I've been using the software for a while, and I'm impressed with how it's changed. We use hosting for our blog, form replies are handled by automated marketing emails, and I frequently use Hubspot Academy. not just to learn more about the software, but also to learn how to manage sales more effectively.
What do you dislike most about this product?
I believe that after changing the stage, Hubspot would create tasks automatically. The main issue with HubSpot is the strange manner that it interfaces with Gmail. It takes a while to generate and occasionally it won't even create automatically, so I have to set tasks manually. It does automatically check Gmail, but installing an add-on is necessary in order to manage chats correctly, which is somewhat inconvenient. Additionally, if a client sends you an email, HubSpot will not receive it unless you explicitly add it. Even if you do not use the plugin, HubSpot will automatically receive all subsequent messages in the thread.
What recommendations would you give to someone considering this product?
keeping track of the Lead Owners and the number of leads they have. Separates the Sales Pipeline, the Number of Deals Created, and the Deals Closed for that Month. Every sales or service team should give pulling out each team's performance data a try because it's the greatest tool on the market and has all the necessary features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
