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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Devanshi K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

User friendly and reasonable pricing

What is your favorite aspect of this product?

HubSpot offers a free plan for basic CRM needs

What do you dislike most about this product?

All features are really helpful, looking forward to more exciting features in the future.

What recommendations would you give to someone considering this product?

I would really recommend anyone to use hubspot with a small or midsized firm

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Scott G.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

HubSpot CRM Makes my day more organized

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

We love Hubspot's customer relationship management system. Our leads are centralized, and we have access to fantastic data and guidance on best practices in our field. It helps us keep tabs on prospects, leads, and existing clients. It helps us guide the customer through the buying process, ultimately resulting in a closed sale and new contacts being introduced to us. So far I haven't heard any concerns.

What is your favorite aspect of this product?

HubSpot CRM has greatly improved my sales performance by providing me with information on the most promising leads and helping me stay on top of when and with whom to get in touch. Having worked with numerous other CRMs in the past, I can confidently say that HubSpot CRM is the most effective. Once you've tried HubSpot CRM, you won't want to go back to any other CRM software.

What do you dislike most about this product?

Even though LinkedIn communications can be archived, they ultimately vanish before I can read them. Even though I know where to look, I have a hard time finding them. I wish there were more detailed stats for regular emails as well as marketing and sequence emails. This app is a complete failure. The search function doesn't seem to be working. I wish I had a better grasp for that.

What recommendations would you give to someone considering this product?

Instead of keeping a dozen browser tabs open, I can now just use this one handy tool to access all of my online sales channels at once. In order to integrate all of your sales-related prospecting websites, HubSpot CRM is an incredible solution with several integrations. With a user-friendly interface and insightful data on reader engagement metrics like open and click rates and interaction history with leads.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Easy to use and overall great product!

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular HubSpot Sales Hub Comparisons

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