What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
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HubSpot Sales Hub Reviews
- Role: Industry Specific Role
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Feb 2020
I think this survey was hard to understand
Likeliness to Recommend
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Feb 2020
Does not disappoint
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Bikash P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2020
CRM tool that has almost everything
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot CRM has the capability to manage sales, marketing, and even support customers all through its single platform.
What is your favorite aspect of this product?
The favorite aspect of this product is that it offers a basic plan for free and it consists of all the required features for CRM such as sales, marketing, and customer support.
What do you dislike most about this product?
Since all the data are stored on a cloud while using this CRM, I doubt about detail level security and the changes of data breaching is always existing.
What recommendations would you give to someone considering this product?
HubSpot CRM is a wonderful tool for startups with a free plan to get started and of course for those who want to manage sales, marketing, and support all through a single platform.
Pros
- Enables Productivity
- Efficient Service
- Caring
- Appreciates Incumbent Status
