Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Uday G.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Microsoft Teams: Fabulous for Team Communication

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

As part of my research on Teams, I exclusively speak with my coworkers. Recording all of our presentations and sharing papers is much easier with this program. Everyone has access to the system and may make modifications at any time. My home office needs a communications tool of this kind - whether it's for group meetings or individual conversations. My phone is always with me, allowing me to keep in touch with administrative personnel, team members, and technical support. It's a necessary tool for my job. There are all of our folders accessible. Group discussions can be organized by project or task.

What is your favorite aspect of this product?

As a tool, Microsoft Teams is great and fulfills a variety of functions. Our group conversations revolve around a specific topic. Also, group members can exchange files. There is a nice feature that allows several users to concurrently access and modify the same file. Virtual meetings are a breeze to set up with Microsoft employees. There were about 300 people in attendance at our meetings and the quality was outstanding. At the same time, not everyone is able to be filmed simultaneously. You may also control who has access to the team's communication channel.

What do you dislike most about this product?

Microsoft could improve the arrangement of files, as it might be difficult to search for files at times. In a certain folder, there is no possibility to search for a particular file. Searching for a file that contains 50 files in a single folder is a laborious process. Should have a search bar at the top of the screen. It is required that you use Outlook in order to access the calendars of the participants. Additionally, Microsoft Teams might benefit from the integration of calendars.

What recommendations would you give to someone considering this product?

All sorts of businesses, as well as schools and universities, should consider this product since it offers the finest visual and audio experience. It is a must-have program for all of my co-workers to exchange files, make group calls, and conduct group chats. I'll also be telling you to check out the GIF system on this application, which is a refreshing feature. A pleasant tool that is easy to use and intuitive to utilize. Everyone can afford teams, thus it's highly suggested for the business. It has the ability to collaborate virtually is a huge help in today's socially distanced times.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Shubham S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best Office Mate

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

What I like most is one-on-one messaging feature along with group messaging. We can make a video call to another person, he can also make a video conference with their team. It has a screen-sharing option, and the viewers can even ask for remote control during screen sharing.

What is your favorite aspect of this product?

Best for business meetings, secure video conferencing software, we can record the video while doing meeting or any kind of seminars. Host can add any participant during call.

What do you dislike most about this product?

One thing what I noticed is we need laptop or system with good Ram than we can have quality call. Rest I don't feel any issue. Good to go.

What recommendations would you give to someone considering this product?

It's a great platform for meetings and it allows you to connect people from all over the globe. Benefit of quickly communicating with each other and even with people from other countries

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Rajkishore M.

  • Role: Operations
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Virtual meetings with best Microsoft tool

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Best interface for both beginners and professionals. Easy to setup and create meetings with teams. Free for all. Lots of features from competitors.

What is your favorite aspect of this product?

Easy user interface which is usefull for everyone. You can collaborate with your team virtually with this tool. You can share files with any size to your colleagues, team members easily. During video conferencing you can share screen and give presentation to your team, board members, clients, etc. Custom background, whiteboard, voice management are the highlighted features of this software. It is available both in web and mobile version.

What do you dislike most about this product?

It is very useful software for all. Nothing to dislike.

What recommendations would you give to someone considering this product?

I would recommend this as it is not much pricing according to it's competitors. User friendly and best features where you can share screen, manage voice, etc. When talking it will remind you if your mic is off. It has unique features which makes it best among it's category.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019