What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Keyboard Mouse Control
Audio Conferencing Call in Bridge
File Transfer
Audio Controls
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Shashank Shekhar S.
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
collaboration across apps like Outlook, SharePoint, and OneDrive provides robust features for communication (chat, video, and voice),
What is your favorite aspect of this product?
integration with Microsoft 365 applications,ability to co-author documents in real-time directly within Teams
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Yes they should for sure
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Riya C.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2024
Easy accessibility & interface
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams lets you schedule voice and video meetings with specific participants within a channel
What is your favorite aspect of this product?
We don't have to enable an email integration.
What do you dislike most about this product?
Channel limit Limited flexibility Employees can accidentally upload files with sensitive or confidential data.
What recommendations would you give to someone considering this product?
suitable for smaller organization
Pros
- Trustworthy
- Caring
- Saves Time
- Client Friendly Policies
Hermann G.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Nov 2024
Efficient space for streamlining communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
This is the most reliable tool in enhancing effective communication with multiple supportive features such as PowerPoint Live and AI-generated meeting notes.
What is your favorite aspect of this product?
It generates notes when convening virtual meeting for future reference. The rates of calling our clients is relatively lower as compared to other platforms. Face-to face communication with our clients has enhanced close customer relations.
What do you dislike most about this product?
This is reliable tool with stable network infrastructure.
What recommendations would you give to someone considering this product?
This is powerful tool that can boost business productivity by offering effective and affordable communication services and I highly recommend it.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
