What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
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Microsoft Teams Reviews
Neelam V.
- Role: C-Level
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2024
Intuitive interface, but could use more advanced
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams distinguishes itself from other collaboration and communication platforms through several key differentiators: Deep Integration with Microsoft 365: Teams is seamlessly integrated with Microsoft 365 (formerly Office 365), providing direct access to widely used applications like Word, Excel, PowerPoint, and OneNote within the Teams interface. This integration enhances productivity by allowing users to collaborate on documents without leaving the Teams environment. Comprehensive Communication Features: Teams offers a robust set of communication tools, including chat, video meetings, and voice calls, all within a single applicat
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its deep integration with Microsoft 365. This feature streamlines workflows by allowing users to collaborate on documents, spreadsheets, and presentations in real-time without needing to switch between different apps. The convenience of having these tools readily accessible within one platform can significantly boost productivity and collaboration efficiency, making it easier for teams to stay connected and work together effectively, regardless of their physical location.
What do you dislike most about this product?
One aspect of Microsoft Teams that some users find challenging is its complexity and sometimes overwhelming interface. With its extensive functionality comes a steep learning curve for new users. Navigating through numerous features, settings, and integrations can be daunting, making it difficult for some to quickly find what they need or optimize their use of the platform for their specific workflows. This complexity can lead to underutilization of potentially valuable features or frustration among users who prefer a more streamlined, intuitive user experience.
What recommendations would you give to someone considering this product?
Start with Training: Given the complexity and the rich feature set of Microsoft Teams, investing time in training and tutorials at the outset can greatly enhance your understanding and utilization of the platform. Microsoft offers a variety of resources, from online guides to video tutorials. Plan Your Implementation: Before rolling out Teams across your organization, plan your implementation strategy. Consider how Teams fits into your existing workflows and how it can replace or integrate with current tools. Setting up Teams channels, deciding on naming conventions, and understanding privacy settings are crucial steps.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
SAJAN K.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Mar 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gaurav C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Great tool for team management
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out due to its deep integration with the Microsoft Office suite, offering seamless collaboration on documents, spreadsheets, and presentations. Its versatility extends to integration with other Microsoft services like SharePoint and OneDrive. Moreover, Teams provides a comprehensive array of communication features, including chat, video conferencing, and file sharing, all within a single platform.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its ability to consolidate all communication and collaboration tools into one platform. Whether it's chatting with teammates, conducting video meetings, or co-authoring documents in real-time, Teams offers a seamless experience. Plus, its integration with other Microsoft apps simplifies workflows and enhances productivity.
What do you dislike most about this product?
One aspect I find challenging about Microsoft Teams is its learning curve for new users. The interface can be overwhelming initially, especially for those unfamiliar with similar collaboration tools.
What recommendations would you give to someone considering this product?
While it offers a robust set of features, it's essential to ensure that it aligns with your organization's goals and preferences. Additionally, consider conducting a pilot or trial period with a small group of users to gather feedback and assess the platform's effectiveness in addressing your team's requirements
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
