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Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

89

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Abhay C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Efficient Collaboration Made Easy

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

One of Microsoft Teams' unique selling points is its smooth integration into the Microsoft 365 suite, which offers an all-inclusive platform for teamwork and communication.

What is your favorite aspect of this product?

The adaptability of Microsoft Teams is one of my favourite features. It makes collaboration easy and effective by fusing chat, file sharing, video conferencing, and app integration into one platform.

What do you dislike most about this product?

The learning curve for new users of Microsoft Teams is one thing I find difficult, especially for individuals who are not experienced with other collaboration solutions. It may take some time and seem daunting at first to get used to all the features and navigation.

What recommendations would you give to someone considering this product?

I would advise anyone thinking about using Microsoft Teams to make use of the wealth of training materials available to quickly become up to speed. To effectively utilise the platform for the particular requirements of your team, take some time to investigate its numerous features and connectors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Shivam K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams stands out for its integration with Microsoft 365, making collaboration seamless. It's easy to use and supports lag-free large meetings, a rare feature. Instant messaging and efficient file sharing further enhance teamwork. Overall, Teams simplifies collaboration, making it a top choice for businesses.

What is your favorite aspect of this product?

My favorite aspect of this product is its seamless integration with various applications, making collaboration effortless. The fast setup for meetings coupled with excellent video quality enhances productivity significantly

What do you dislike most about this product?

My primary dislike is the potential limitation imposed by formal company environments, hindering exploration of the software's full capabilities. Additionally, I wish for better data binding functionality for storing information. Occasionally, reliability issues and constraints on screen sharing can be frustrating.

What recommendations would you give to someone considering this product?

If you need multi-platform support for business collaboration, Microsoft Teams is the ideal solution. It offers bundled product packages along with other Microsoft offerings, providing a comprehensive solution for your business needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Bharath K.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Business IM

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Easy file sharing security

What is your favorite aspect of this product?

Easy video calling

What do you dislike most about this product?

History is not saved

What recommendations would you give to someone considering this product?

Cost of acquiring the software

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Most Popular Microsoft Teams Comparisons

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