What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Vishnu P.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Experience with Teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out with its seamless integration into the Microsoft 365 ecosystem, offering a unified platform for communication, collaboration, and file sharing. Its robust features, like threaded conversations and deep Office app integration, provide a comprehensive solution for teams. The intuitive interface and extensive customization options further distinguish Teams, making it a top choice for streamlined productivity.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with the broader Microsoft 365 suite, providing a unified environment for communication and collaboration. The threaded conversations and deep integration with Office apps create a smooth workflow, enhancing overall productivity and user experience.
What do you dislike most about this product?
Sometimes, it takes time to load SharePoint documents, and there is lag when opening various file types like Word or Excel, leading to frustration due to extended loading times.
What recommendations would you give to someone considering this product?
I would say it is excellent for sharing documents within a group, offering a feature where anyone can edit, and you can track changes to see who made them. Additionally, the document ownership feature is a significant advantage.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Pascual G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Excellent for organizing virtual meetings!!!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The integration with Office 365 is one of its biggest advantages. Additionally, many third parties integrate into MS Teams so we can incorporate new complementary functionalities. Many clients also use MS Teams and this makes interaction with video conferencing easier. I think that MS Teams guarantees security mechanisms to safeguard information and by using SharePoint as a document repository, we ensure that we will not lose information. It can even be configured so that the documents have an expiration period and the storage space does not collapse.
What is your favorite aspect of this product?
I like MS Teams for its ability to use the entire screen for the video conference, and from the MAC I can enlarge the images that are shared with me and this is very useful particularly for me. Another important aspect is that I have visibility over the audio and video controls permanently, and in general, all the commands we need are visible and easy to access.
What do you dislike most about this product?
MS Teams may be a little slow to load initially, especially when we need to quickly enter a meeting but the application takes time to start. My coworkers often ask if we can see the screen they just shared or not. Some notification mechanisms, including sounds, may help solve this eventuality.
What recommendations would you give to someone considering this product?
MS Teams really is a robust and proven tool. If the bandwidth is adequate, and they have a good hardware architecture, MS Teams will generate very positive results. Additionally, if you already have Office 365, you will have many advantages of using MS Teams.
Pros
- Enables Productivity
- Effective Service
- Transparent
- Helps Innovate
Ryan G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Allows efficient collaborations and communications
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It integrates seamlessly into our organization and provides chat, video conferencing and file collaboration solutions. It improves efficiency in our workplace.
What is your favorite aspect of this product?
Microsoft teams is very efficient and provides quick and easy file collaboration. The video conferencing and screen sharing is also seamless.
What do you dislike most about this product?
Sometimes the mobile app acts up or some third party security and setup integrations need fine tuning, but overall it is a very easy to use and efficient product.
What recommendations would you give to someone considering this product?
It will benefit your organization by providing a seamless way to communicate and collaborate either with individuals or teams on a host of different projects. Includings seamless file sharing which saves a ton of time.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity