What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
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Microsoft Teams Reviews
Rahul K.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2024
Powerful collaboration, but can be overwhelming.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out for its deep integration with Microsoft 365, allowing seamless collaboration on Word, Excel, and PowerPoint documents. It offers robust chat, video conferencing, file sharing, and task management features, all within a unified platform. Teams also supports advanced security, compliance, and enterprise-level administration, making it particularly suited for organizations already using Microsoft’s ecosystem.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with Microsoft 365. It makes collaborating on documents, spreadsheets, and presentations within the app incredibly efficient, allowing users to work in real-time without leaving the platform. This centralizes communication and productivity tools, streamlining workflows for teams.
What do you dislike most about this product?
One of the drawbacks of Microsoft Teams is its complexity and steep learning curve, especially for new users. With so many features, settings, and integrations, it can feel overwhelming to navigate, particularly for smaller teams or those unfamiliar with Microsoft’s ecosystem. Additionally, it can become slow or cluttered when too many channels and files accumulate.
What recommendations would you give to someone considering this product?
For someone considering Microsoft Teams, I'd recommend ensuring your organization already uses or plans to adopt Microsoft 365, as Teams integrates best with those tools. Take time to familiarize yourself with its features and settings, as it can be complex. Start with clear structure and organization in your teams, channels, and permissions to avoid clutter. Also, encourage team members to utilize Teams for both communication and collaboration to fully leverage its capabilities, especially for file sharing and co-editing. Lastly, invest time in training to ensure everyone gets the most out of the platform.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Praneetha M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Powerful communication and collaboration tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is tightly integrated with the Microsoft 365 ecosystem( Word, Excel, PowerPoint, Outlook and SharePoint), making it more powerful tool for collaboration and teamwork communication. Through chat, video meetings, voice calling, file sharing and collaboration into single platform. This eliminate the need for switching between different tools for different communication needs.
What is your favorite aspect of this product?
Teams allows users to co-author documents in real-time, making it easier for teams to work on shared files directly from withing the platform. Channels in teams help to organize conversations by topic, project or department. This helps by keeping the discussion organized, and everyone involved can follow context easily.
What do you dislike most about this product?
Microsoft Teams is the best tool for team collaboration and communication even during remote work. I have no dislike so far.
What recommendations would you give to someone considering this product?
It's deep integration with other Microsoft tools, enterprise-level security makes it a powerful collaboration and communication platform.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Adnan K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2024
Microsoft Teams: A Comprehensive Collaboration Hub
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is deeply integrated with Microsoft 365 (formerly Office 365) applications like Word, Excel, PowerPoint, Outlook, and SharePoint. This tight integration allows for easy file sharing, real-time document editing, and collaboration within the same platform
What is your favorite aspect of this product?
The ability to work directly with documents in Word, Excel, PowerPoint, and SharePoint while communicating via chat or video calls, all within the same platform, is incredibly efficient
What do you dislike most about this product?
Its reliance on Microsoft 365 tools may not be ideal for organizations using other productivity suites
What recommendations would you give to someone considering this product?
Microsoft Teams is an excellent tool for organizations already using Microsoft 365 and those looking for an integrated, all-in-one communication and collaboration platform
Pros
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
- Reliable
