What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 84%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 86%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Keyboard Mouse Control
File Transfer
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Shubham M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2025
Powerful collaboration tool with robust features.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is like your all-in-one hangout spot for work—chat, calls, meetings, docs, all chillin’ in one place. No app-hopping, no chaos—just vibes and productivity.
What is your favorite aspect of this product?
The way everything’s in one place—chatting, calling, sharing files, jumping into meetings—it just keeps the flow going without switching a million tabs. Total productivity hack.
What do you dislike most about this product?
It’s a bit slow and crashes randomly—super annoying when you’re trying to get stuff done
What recommendations would you give to someone considering this product?
If you’re already using Microsoft 365, Teams is a no-brainer. It’s super handy for keeping everything in one spot. Just be ready for occasional lag and glitches.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vignesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
A Comprehensive, Seamless Collaboration Hub.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out from other collaboration tools due to its deep integration with the Microsoft 365 ecosystem (Outlook, SharePoint, OneDrive, etc.), enabling seamless collaboration, file sharing, and scheduling within a unified platform. It combines chat, video conferencing, file storage, and app integration into one tool, reducing context switching.Teams also supports enterprise-grade security and compliance, making it a strong choice for large organizations.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is the seamless integration with Microsoft 365 tools like Outlook, SharePoint, and OneDrive. It makes communication, file sharing, and collaboration extremely efficient — all in one place without switching between apps.
What do you dislike most about this product?
Nothing to dislike.
What recommendations would you give to someone considering this product?
Ensure your organization is already using or planning to use Microsoft 365 to get the most value from Teams. Invest time in training users on key features like channels, meetings, and app integrations. Also, define clear governance policies for team creation, data sharing, and access control to avoid sprawl and ensure security. Start with a pilot rollout before full deployment to gather feedback and fine-tune your setup.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Roseline E.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
A good web conferencing app
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its ease of use
What is your favorite aspect of this product?
The functionality of the app
What do you dislike most about this product?
Sometimes, setting up my personal background could be difficult.
What recommendations would you give to someone considering this product?
Its a good app to use for meetings
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
