What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ram S.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Instant messaging and video conferencing tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
it’s all in one video, audio conferening.
What is your favorite aspect of this product?
live video conferencing transcript generation
What do you dislike most about this product?
GIFs are not updated and emojis are also not updated.
What recommendations would you give to someone considering this product?
If you are looking for a tool which provide both audio and video conferencing features then this is perfect for you.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Mayank G.
- Role: Human Resources
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Easy to connect
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Real time intergration with other microsoft tolls are very smooth.
What is your favorite aspect of this product?
Help me to connect with my peers on real-time basics
What do you dislike most about this product?
Sometimes vedio on meetings are lack and priceing can be obsctacle for small business.
What recommendations would you give to someone considering this product?
I'm recommend with other users that enchnace your producitvity.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Sonu Kumar S.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2025
Nice product provides all required features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It’s one of the nice product, which provides most of these features in one place like messaging, managing calender, meeting, task, document management
What is your favorite aspect of this product?
Best in this class category provided all in one required things in one place, which helps us to manages things easily, saves time, and the best part is its notification we can customise that as well.
What do you dislike most about this product?
Nothing, it’s really good. Nothing to dislike
What recommendations would you give to someone considering this product?
Definitely a go to product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
