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Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

89

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Rick B.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great product to enhance collaboration

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

The functionality and integration tools it provides to the organization

What is your favorite aspect of this product?

The ability to collaborate throughout the organization no matter of geographical location

What do you dislike most about this product?

Currently have no dislikes in regard to product

What recommendations would you give to someone considering this product?

To thoroughly research desired functionality and integration to make sure it will meet your needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Almir B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Everything that you need in one place!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

the user friendliness aspect

What is your favorite aspect of this product?

The ease of use is at the core of this solution's design. With a simple and intuitive user interface, you can quickly adapt to the platform and navigate its features effortlessly.

What do you dislike most about this product?

For first-time users, navigating the initial setup and getting acquainted with Microsoft Teams can seem a bit overwhelming, particularly for those who are less familiar with collaboration tools or are new to the platform. However, with a little guidance and patience, you can overcome this initial complexity and unlock the full potential of Microsoft Teams.

What recommendations would you give to someone considering this product?

To fully harness the potential of Microsoft Teams, it is crucial to familiarize yourself with its wide array of features and capabilities. By taking the time to explore and understand how to utilize key functions such as chat, channels, video meetings, document collaboration, and more, you can optimize your experience on the platform and leverage its full potential.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Francisco M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

It is a common plataform for all industries

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Integrated with Office 365

What is your favorite aspect of this product?

For me it is the most stable plataform

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Since it is one of the most used platforms you will have no problem connecting with anyone in the world

Pros

  • Saves Time
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Most Popular Microsoft Teams Comparisons

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