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Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

89

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Jose Antonio A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Amazing program

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams is a space that we have used for a long time to bring together different company personalities with the intention of interacting about company projects or ideas. This program has excellent audio and video in each of the sections we carry out. By this means, thanks to the help of this software we have had the ability to have business relationships with partners miles away in other countries and the program offers us a few functions that we can apply for our benefit such as the power to record beginning to the entire course of the online meeting, this is a great help to my performance.

What is your favorite aspect of this product?

This program seeks the way for each of the meetings that we have in the cloud to develop in an organic and functional way for each of its users, that is, one of the best features that Microsoft Teams has and its functionality and good relationship that has at the moment of executing each of its pieces in the work area, this program promises all its clients a clean and stable space for the creation of multiple meetings and video calls on the web with a common storage between users to maximize the integration of each of the participants, it is quite effective and pleasant to work with this program.

What do you dislike most about this product?

Undoubtedly, the idea of having a storage space is not very pleasant, but unfortunately this is somewhat limited and it makes it difficult for us to share data and files with all my work team, on the other hand, the program is very jealous and rigid to deal with to involve other external users who are not part of the organization.

What recommendations would you give to someone considering this product?

Over time, this program has become one of the most promising and effective solutions for holding all kinds of online meetings. Microsoft Teams is a program that I recommend because of how comfortable and safe it is to hold all social and commercial events. that we carry out live for the benefit and growth of the company, since there are many operations that can be carried out in the channels of this program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sabrina D.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Robust product!

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

Teams is very stable, intuitive. No training required to start using it. the fact that files can be updated helps all the organization save time and avoids sending too many emails!

What is your favorite aspect of this product?

Been able to updated files and share then live with other users is a very nice feature.

What do you dislike most about this product?

Teams is very heavy, and requires a lot of memory to run. I had upgrade my computer memory and still to open it, this takes a lot of resourcers.

What recommendations would you give to someone considering this product?

Work on the booting time and requirements needed to run the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Nishit R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Microsoft Teams Awesome Review

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

I have to say, I'm really impressed with Microsoft Teams. It's made collaborating with my team so much easier and efficient. The interface is really user-friendly and intuitive, so I can quickly find everything I need. Plus, it works seamlessly with other Microsoft apps, which makes working on projects much smoother. The real-time messaging and collaboration tools are really great too,The real-time messaging and collaboration tools are really great too, as we can easily share ideas and updates, and work together on projects from anywhere. And the video conferencing and screen sharing features are top-notch

What is your favorite aspect of this product?

Microsoft Teams is solving several problems related to team collaboration and communication. Before the introduction of Teams, teams often had to rely on multiple tools and platforms to communicate and collaborate, which could be time-consuming and result in information silos. With Teams, users can communicate and collaborate in real-time through messaging, video conferencing, and file sharing, all in one platform. This helps to streamline communication

What do you dislike most about this product?

While I really appreciate the features and capabilities of Microsoft Teams, there are a few potential drawbacks that users should be aware of. One of the main concerns is that Teams can be quite complex and overwhelming, especially for those who are not familiar with other Microsoft apps. It may take some time to navigate and use all of the available features effectively. Additionally, while Teams does offer some customization options, some users may find them to be limited, and may wish for more options to tailor the interface and features to their specific needs.

What recommendations would you give to someone considering this product?

Anyone who wants to purchase this product should definitely go for it as it is currently the best product available in the market.By owning this product you then don't need to rely on multiple products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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