What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
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Microsoft Teams Reviews
Anna T.
- Role: Public Sector
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2023
A well-known communication tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is quick, efficient, and tailored to any organisation. I've used it at both university and my current job. Its works are fantastic. Instant meetings with colleagues from anywhere are beneficial and convenient. Also, by connecting to the Internet, it is accessible from anywhere. We can easilyconnect with different people using this app. We can also edit the message in the chat box.
What is your favorite aspect of this product?
It has an easy-to-use interface. Microsoft Teams is a platform that combines chat, video conferencing, screen sharing, file sharing, and other tools. It allows team members to communicate more easily. Microsoft also provides other apps such as Outlook, Sharepoint, and Drive. Users can create different teams and customise channels using the Teams app. It has improved security features. It is based on Microsoft's secure cloud infrastructure and offers users compliance features as well as enterprise-level security. The Teams app is available for all platforms, including laptops, mobile devices, the web, and desktop computers.
What do you dislike most about this product?
Nothing to dislike about that. When I share my screen in a meeting, this control banner appears at the top of the screen, which is particularly unpleasant when I need to switch to other tabs in the browser.
What recommendations would you give to someone considering this product?
One of the most noticeable benefits of Microsoft Teams is its simplicity. The platform is simple to use and intuitive, making it simple for anyone to get started. The interface is well-designed and well- organized, and the features are easily accessible, allowing teams to collaborate seamlessly and without difficulty.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Rami I.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Mar 2023
Easy to use and very easy navigation.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is simple to use and has been created by highly sophisticated Microsoft software engineers.
What is your favorite aspect of this product?
The logo and its appearance are very memorable
What do you dislike most about this product?
Software updates can take time
What recommendations would you give to someone considering this product?
Watch some short tutorials and you'll get the hang of it very easily
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Yasar P.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Mar 2023
Successor of the Skype
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Screen sharing, and emojis' during conference, easy to use, quick user setup.
What is your favorite aspect of this product?
One of the best features of teams is how integrated it is with Office 365. My team can use MS Teams as a single application to coordinate almost all of our work; from communicating with each other, sharing documents, organizing work, and keeping up to date on notifications. Having a single product that can do this makes everything easier as we are not juggling a lot of different applications .Accessing Teams from different devices, whether I'm using my laptop, tablet, or phone, is another feature I value. When I'm on the go or need to work from several locations, this has proven very useful.
What do you dislike most about this product?
I have faced with Teams is how it takes over my computer's audio settings. When I join a meeting or receive a call, the app disables the media keys on my keyboard. When I later use my media keys to play music or video, I hear the Teams ringtone on a loop. It's incredibly frustrating and disruptive, and the only way to re-enable the media keys again is by turning off MS Teams app.
What recommendations would you give to someone considering this product?
MS Teams is helping to improve employee communication and collaboration by making it easier for teams to share files, hold meetings, and work together. Teams is also helping to increase productivity and collaboration by providing an all-in-one hub where team members can easily find and access the resources they need With the ability to break down silos associated with departmental content and to better facilitate conversations between colleagues and business partners, MS Teams is helping to create an environment of open dialogue. Additionally, MS Teams provides an integrated platform for team management, task tracking, and business analytics
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing