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Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

89

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Divyansh D.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

teams is amazing tool for distant work

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Both the one-on-one and group team chat features are excellent. We can connect a bundle of programmes including BI Tool, Outlook, Youtube, Excel, Calendar, and many apps. Even we are able to connect Dynamics 365 for everyday operations and duties. Definitely The Best

What is your favorite aspect of this product?

The greatest adjective to characterise Teams would be "User-friendly". It is time-saving, direct to employ, and easy to understand. Teams is one of the finest ways for me to keep my remote team on track and cohesive because the corporate market is now more remote than on-site.

What do you dislike most about this product?

It occasionally lags, crashes, and its status occasionally displays incorrectly. It displays idle even while you are online. But for now, it doesn't really matter because 99 other things are functioning normally.

What recommendations would you give to someone considering this product?

Great application for video and audio calls. Must buy product

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Effective Service

Anastacio III T.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Best option for communication

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Teams got a lot of applications that you can use.

What is your favorite aspect of this product?

User friendly and easy to use

What do you dislike most about this product?

None so far

What recommendations would you give to someone considering this product?

Easy to use and very user friendly software, everything you need, MS Teams has it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ankit S.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Everything at single plateform

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Security and permission control which is the best part of it.

What is your favorite aspect of this product?

Security and permission to use modules

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Security, control, and easy to use

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Microsoft Teams Comparisons

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