What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Michael J.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Very good service and easy to use!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I liked the best part is it's bots and tabs features
What is your favorite aspect of this product?
Microsoft Teams offers a very user-friendly layout that promotes the highest possible engagement from both teachers and students. Additionally, it features a very organized platform that allows you to schedule classes and attend them with only a single click. It is very simple to mail and chat with anyone.
What do you dislike most about this product?
Personally, I believe that once I start utilizing teams, it starts sucking up my hardware resources in the backend and occasionally slows down the system. I must note, however, that teams can address this. However, I can acknowledge that depending on the system settings, there may be differences. Full-screen sharing should be modified to work more like Zoom and Webex, which don't show an outline when someone shares their screen with us.
What recommendations would you give to someone considering this product?
Microsoft Teams is the greatest option if you need a solution for team collaboration and communication; it is more than just a communication program; you can do several tasks in one location and share them with your team and supervisors.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chad S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Solid Collaboration App
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is part of the M365 ecosystem, which gives it a major advantage over other tools
What is your favorite aspect of this product?
Easy to use and ubiquitous
What do you dislike most about this product?
Not having threads in chat conversations
What recommendations would you give to someone considering this product?
Decide which aspects are going to be most important to your organization and focus on those. Everything else is a "nice-to-have"
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Inspiring
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Huge productivity enabler! Always innovating
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features