What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Santosh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Easy to use, fantastic product for meetings.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use, very good tools for meeting and communications
What is your favorite aspect of this product?
meeting and call
What do you dislike most about this product?
some time hang
What recommendations would you give to someone considering this product?
best product, and recommended
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Ganesh S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted May 2023
Vey much easy to handle day to days tasks
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Can connect with the team members instantly & easy to use
What is your favorite aspect of this product?
Team meetings
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Highly effective to connect with your team members
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Allie B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2023
Easy to use and implement.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Really easy to use and train end users on. It's a intuitive product that has a lot of capabilities.
What is your favorite aspect of this product?
Instant Messaging is quite seamless. I can always see if co-workers are available and online.
What do you dislike most about this product?
Better features could be added for large video conferences and events. It's hard to moderate these sorts of events.
What recommendations would you give to someone considering this product?
This product is often free when buying other Microsoft products. Might as well give it a try and see if its a fit for your organization!
Pros
- Trustworthy
- Unique Features
- Client Friendly Policies
- Reliable
Cons
- Inhibits Innovation
- Slower Product Innovation
- Charges for Enhancements
