What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 84%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 86%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Keyboard Mouse Control
File Transfer
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
This tool just meets expectations.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Suhani P.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Amazing software for team coordination
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is cloud-based team collaboration software that is part of the Microsoft 365 and Office 365 suite of applications. The core capabilities in Microsoft Teams include business messaging, calling, video meetings and file sharing. Businesses of all sizes can use Teams.
What is your favorite aspect of this product?
Access control of other system Lot of options available for the organisers like Breakout rooms etc. It has a user friendly interface.
What do you dislike most about this product?
It uses lots of computational resources while running and thus, slows down the system sometimes. You cannot delete the message you sent on Microsoft Teams. This feature is really needed at times you send something in the wrong chat. The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened. It uses lots of computational resources while running and thus, slows down the system sometimes. It allows a few channels per team.The number of channels could be increased for better product
What recommendations would you give to someone considering this product?
Easy connection Clear picture and sound Screen sharing feature is awesome one to one and group call and recording Secure way for document sharing and accessing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Victor G.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2023
excellent communication and collaboration tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Well, I would say that the integrations it has with its other Microsoft products really work very well together.
What is your favorite aspect of this product?
what I like the most is the video conferencing and calling functions, I also like to make group calls, this is one of the best for me
What do you dislike most about this product?
what I don't like is that it is a free product, but if it is a business product then it is not, I understand that there is a discrepancy in this part, but I understand that it is a business, but compared to other products that are 100% free, this for my is a handicap
What recommendations would you give to someone considering this product?
I would recommend it, it is an excellent work tool, you can share documents, it has good integrations with more Microsoft products, it is an excellent product, highly recommended from me
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
