
What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Sumit V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
One Solution for Engineers Meeting
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its user interface gives the fell of meeting and video conferencing once you open the application , looks very familiar like other instant messaging apps
What is your favorite aspect of this product?
Its pop up notification when some message arrives is too good.
What do you dislike most about this product?
It consumes so much memory , product is very good but it is very laggy sometimes , need to improve ram management.
What recommendations would you give to someone considering this product?
Use this software standalone only , this is enough to handle all the needs of meeting and video conferencing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Ankit D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Easy to use but little pricy
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I like the UI of the tool which is user friendly and helps to understand the things easily, alos many other addin can be integrated.
What is your favorite aspect of this product?
The UI and Addin's
What do you dislike most about this product?
The video transparency, while sharing the screen.
What recommendations would you give to someone considering this product?
I would recommend this tool as this is good for the business use.
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Over Delivered
Cons
- Security Frustrates

Rohan R.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2023
Microsoft Teams - A great product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams offers a wide range of features that no other competitive product is offering. Microsoft Teams is very easy to use and the interface is very user friendly. The video, audio and instant messaging features works smoothly and helps my organization in all its communication needs. Overall, it's one of the best products out there.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is the easy-to-use interface of the software. The audio and video features help me in my day-to-day meetings. The screen sharing features helps me in meeting with presentations and I can effectively communicate in the meeting.
What do you dislike most about this product?
There is nothing to dislike about Microsoft Teams. It's one of the best product available in the market.
What recommendations would you give to someone considering this product?
Go with Microsoft Teams without any doubt. It's the best product out there, it will solve all your audio and video conferencing needs with a lot of other additional features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing