What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Punit J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Best in class software to do video and audio calls
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I would say it is one of the best product to use in the market than its competitors, as it provides features like files and documents shares, link sharing options, create folders and files, attach documents and send it to anyone easily, audio and video calls quality is extra ordinary, provides wide range of notification functionality etc.
What is your favorite aspect of this product?
Its features like audio and video calls with individual as well as groups without any disturbance, provides high quality of services in terms of support
What do you dislike most about this product?
There is no such cons I found so far, its superb.
What recommendations would you give to someone considering this product?
I will tell people to use this software as it is very easy to use, provides lots of features when compare to its competitors. It requires no prior experience for using it for the first time.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Anishma P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Fantastic product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Very easy to get data from various sources and integrate them.
What is your favorite aspect of this product?
Screenshare is really easy as compared to conventional application.
What do you dislike most about this product?
As of now nothing is there, team is already working on their bugs if any.
What recommendations would you give to someone considering this product?
Please go for it since it has lot of potential to make integration very easy and increases team collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abhishek Y.
- Role: Operations
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Apr 2023
This is a really good product with security
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The added security and MS Office integration is something I really like about MS teams
What is your favorite aspect of this product?
Group video conferencing
What do you dislike most about this product?
Nothing in perticular
What recommendations would you give to someone considering this product?
They should go for it
Pros
- Reliable
- Trustworthy
- Effective Service
- Saves Time
