What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Paolo P.
- Role: Information Technology
- Industry: Electronics
- Involvement: End User of Application
Submitted Jun 2022
All the features you were looking for
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The first impact with Teams was pleasantly positive. The simplicity of use makes it a flagship product compared to other competitors. Having the Teams App installed on your smartphone allows you to continue where you haven't finished yet or be always connected with colleagues at any time.
What is your favorite aspect of this product?
The aspect that I prefer most is the possibility to help colleagues more not only with the voice during a conference, but also through the sharing tool of my screen to increase the interaction with the topic in question.
What do you dislike most about this product?
In general I have not found negative aspects in using Teams even if the integration with third party products is not always so simple to implement. I've had a few cases where the application crashed for no apparent reason
What recommendations would you give to someone considering this product?
I would like to recommend this product to all people who are looking for a valid solution to access the contents shared by colleagues at any time, collaborate on projects remotely without the need to be all in the same office, also considering that Teams can be installed. on different platforms covering everyone's needs. It is also possible to consult chats and shared files at any time during and after the meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dena R.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
The fantastic instant messaging platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
When I first started working on the Microsoft Teams platform the initial feel of this platform was daunting but once I got a handle on it I saw its actual potential and a lot of features that make it different and unique from others. In my opinion, this powerful, quick and dependable collaboration tool is the main need of all expanding companies.
What is your favorite aspect of this product?
Microsoft Teams app is my favorite because it is backed by a solid features stack and technical team power and support, and provides a wide range of appealing and adjustable tools to assist speed up our communications and streamline all collaborative and project workflows in real-time. All of these useful features are available at a very reasonable price. Aside from that, its customization options appealed to me.
What do you dislike most about this product?
The thing I really dislike about this system is its slowness, the presenter's screen turns black occasionally, and I have to reset the entire software to get it to work again. The application is quite resource-intensive for the PC, and it frequently crashes. Basic functions are simple to use, while advanced features are difficult.
What recommendations would you give to someone considering this product?
It will expedite your productivity and entire project management process. It also ensures that all project stakeholders remain focused and nimble, capable of handling numerous project duties at once. Using this technology users can also adjust its setting how they want because of the vast array of options and features available there.
Pros
- Helps Innovate
- Caring
- Altruistic
- Generous Negotitation
Simone S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Convenient and unified collaboration hub
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Our company went for Microsoft Teams because it is the most advanced, robust, and flexible instant managing solution with plenty of collaboration features that allow us to manage the entire project easily and cooperatively. Its competitive point is that it is well worth the money and includes all of the most appealing yet powerful features in its stack.
What is your favorite aspect of this product?
This fantastic instant messaging and communication technology enables us to see our chats, calls, and documents from a single panel. Its user interface is credible because so many customizing features are there to make the user's journey a memorable one. Their professional team members are really nimble, responsive, flexible, and eager to provide instant support to their customers.
What do you dislike most about this product?
As I said before it is an advanced but also a sophisticated platform so I still find its user interface to be perplexing, and as a result, there are certainly more functions I'm not aware of. I could discover things more readily if their documentation was more clear and understandable.
What recommendations would you give to someone considering this product?
To new users, it might give a daunting look but with the correct training and sound deployment of this versatile technology, this may become your internal communication and collaboration hub. I propose that users take advantage of the extra possibilities to teach their new employees to provide them with the most interactive experience possible with this platform.
Pros
- Continually Improving Product
- Unique Features
- Respectful
- Fair