What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Sorina Meria S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
A life changer video conferencing tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams seems to be a life-changer in a pandemic-plagued globe. Just when things were becoming rough with the corona virus, Microsoft Teams appeared, giving a plethora of options that allowed so many people to continue functioning and going to Workplace from home.
What is your favorite aspect of this product?
Microsoft Teams is just a highly powerful platform that provides with such a high degree of consistency with office applications and transforms into a robust collaboration platform when paired with many applications that allow for more contact between organizational units.
What do you dislike most about this product?
The phone interface is quite sluggish. The PC version occasionally disconnects. Effective online conferences need a sufficient bandwidth.
What recommendations would you give to someone considering this product?
The fact that Microsoft Teams has live conversation is the cause we picked it over other tools. I surely recommend this tool to everyone who works remotely and need to communicate with colleagues.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Freya Rose P.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2022
Too complicated
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's harder to use
What is your favorite aspect of this product?
Nothing really
What do you dislike most about this product?
Most of it
What recommendations would you give to someone considering this product?
I wouldn't recommend it
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Caring
Cons
- Less Productive
- Inhibits Innovation
- Less Reliable
Aakash S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Mar 2022
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing