What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Luis A.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
Ideal for video conferencing in the office
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I like this application much more than the rest of its competitors because it integrates very well all the other Microsoft programs, which makes it ideal for all office work. In addition to the fact that its video calls work perfectly both in conferences and individual ones, as well as receiving and sending attachments.
What is your favorite aspect of this product?
The option to record group calls is excellent, as I often don't take notes in conferences and this allows me to take notes after the call is over. The chats and shared whiteboards make the flow of information between co-workers more efficient.
What do you dislike most about this product?
It may not be as intuitive as its close competitors, due to the variety of features and options it has, but it is quick to learn. The most important functions are not available in the free version, but the cost of the paid plans is worth it to benefit from all the tools.
What recommendations would you give to someone considering this product?
We have tried many softwares to keep all the remote employees of the company communicated and this is the only platform that we have found easier to use, more useful and with more tools, to work better and that the daily activities are fulfilled efficiently and on time.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Inspires Innovation
Temur D.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Easy to use on any web-browser
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It allows using it via browser without installing any app, like Slack or Zoom
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
Including options to add interpretation tools
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Manish S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Fantastic Products and module integration is easy
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy communications and features integration
What is your favorite aspect of this product?
Feature integration like JIRA Low network communication possible
What do you dislike most about this product?
Sometimes take more time after switching network
What recommendations would you give to someone considering this product?
This product is fantastic and easy to use
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy