What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sara W.
- Role: Finance
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2022
Dedicated team chat and collaboration tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Inviting people to conversations using @. Any audios, videos, and screen sharing presented during a meeting can be recorded and viewed later
What is your favorite aspect of this product?
Accessing and sharing files within the tool's interface. Connecting with teammates in real-time. Supports integration with many third-party apps.
What do you dislike most about this product?
It will take some time to get well-versed with the functionality of Microsoft Teams. It's quite possible to create multiple teams with a similar name which is confusing.
What recommendations would you give to someone considering this product?
Finding it difficult to collaborate with your team effectively? Switch to Microsoft Teams today
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
John M.
- Role: Finance
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2022
One programme that emulates the use of many others
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is much more than just a video conferencing piece of software. The use of different teams, file sharing, and integration of calendar with Microsoft Outlook massively benefit our workflow.
What is your favorite aspect of this product?
How seamless the sharing features are within video calls. We often have numerous members of staff sharing their screens one after another in meetings, and this is done fairly easily after minimal training with staff. Screensharing works much better in large meetings than it has in previous software we have used.
What do you dislike most about this product?
The only thing that springs to mind is that powerpoint slides can freeze on everyones but the hosts screen. This means that every now and again people have to turn off/on screensharing to update it again.
What recommendations would you give to someone considering this product?
Do it and reap the benefits from day 1.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Leverages Incumbent Status
Rishabh S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Perfect product for organisational usage..
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is one of the most trusted and secure application./ Great set of feature for auto message when ooo and notification for that in group. Ease of creating groups.
What is your favorite aspect of this product?
Highly secure and very trusted organisation tool. Considerably fast and easy to use. Instant chats and notifications are good. Smooth screen sharing. Integration with tools like Jira and build pipeline
What do you dislike most about this product?
Little slow with weak network. Reconnect feature could be improved. Large file size of application, and little costly.
What recommendations would you give to someone considering this product?
Definitely should be use for managing teams and in organisation. Al little high on cost that is justified for the product and the owner brand name.
Pros
- Unique Features
- Saves Time
- Appreciates Incumbent Status
- Security Protects